Terms and Conditions
Last updated: November 25, 2025

1. Introduction

Welcome to 4GE VERSE ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing any orders.

2. Products and Services

4GE VERSE offers premium customizable products. We strive to display accurate product information, including descriptions, prices, and images. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

3. Orders and Payment

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for any reason.
  • Prices are subject to change without notice.
  • Payment must be made at the time of order placement through our secure payment gateway.
  • We accept payments via credit/debit cards, UPI, and other methods as displayed at checkout.

4. Customization

For products with customization options:

  • You may provide images, text, names, and other customization details as specified for each product.
  • You are responsible for ensuring that all customization content complies with applicable laws and does not infringe on any third-party rights.
  • Customization files and data will be stored securely and deleted from our systems after successful order delivery.
  • Customized products cannot be returned or exchanged unless there is a manufacturing defect.

5. Order Cancellation

  • Standard Products: Orders for non-customized products can be cancelled before the order is packed. Once the order status changes to "processing" or "packed," cancellation is not possible.
  • Customized Products: Orders for products made specifically with your customization cannot be cancelled once placed, as production begins immediately.
  • Cancellation Fee: If you cancel an eligible order, a cancellation fee may apply to cover payment gateway charges.

6. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information. In summary:

  • We do not offer returns or replacements for customized products.
  • Standard products are also generally non-returnable due to the personalized nature of our business.
  • Exceptions may be made in case of manufacturing defects or shipping damage.

7. Shipping

Please refer to our Shipping Policy for detailed information about shipping times and procedures.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of 4GE VERSE or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, 4GE VERSE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us: